Resolving Conflict

Workshop Description
Diversity within an organization can be a powerful force; however, these same differences can also lead to friction and misunderstanding. One person's style of communication or leadership may directly conflict with the style of another -- resulting in stress, frustration, and loss of productivity.

While this interactive workshop can be especially helpful to new supervisors and managers, it is valuable for employees at all levels in the organization. Participants will focus on identifying and understanding the work-related behaviors that can cause conflicts. They will learn how to resolve conflicts effectively, and will walk away with a specific action plan for effective conflict resolution.

Learning Objectives