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“People-Smart” Communication

Workshop Description
An organization may be highly skilled at developing solid strategies; its leaders may consistently set aggressive performance goals. However, if the goals and implementation are not communicated effectively, neither the strategies nor the goals are likely to be achieved.

This interactive workshop helps employees at all levels in the organization communicate effectively. It provides participants with tools and techniques that will help improve individual effectiveness by developing communication skills. They will discuss the essentials of effective communication. listening and responding, giving and receiving feedback, and will walk away with a specific action plan for effective communication.

Learning Objectives

By the end of this workshop, participants will be able to:

  • Understand the communication styles of themselves and others
  • Demonstrate effective communication techniques, and implement “people-smart” communication
  • Understand how behavior impacts communication
 
     
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